Job Listings


Job Title Library Date Posted

Help Desk Analyst

Hofstra Law School


Electronic Resources Analyst

Debevoise & Plimpton LLP


Research Librarian

Reed Smith LLP



Help Desk Analyst – Hofstra Law School


Hempstead, NY

Employer Statement:  

The Maurice A. Deane School of Law at Hofstra University School invites applications for the position of Help Desk Analyst in its Information Technology Services department.

Job Description:  

Reporting to the Director of Information Technology Services, the Help Desk Analyst is responsible for overseeing the day to day operations of the help desk, providing phone, email, walk-in and field technical support to end users for issues associated with desktop computer hardware, software, mobile devices, and printers. The Help Desk Analyst interacts within a fast-paced help desk environment, servicing the entire Law School Community. The successful candidate will be able to provide hardware/software/audiovisual support to students, faculty, and staff; update these users on requests; and help ensure the smooth operations of the Law School Help Desk Office. The Help Desk Analyst is responsible for supervising, training and delegating tasks to part-time student assistants, escalating certain complex technical problems through a defined escalation process, implementing and supporting various customer service applications, including the automated classroom podcast system, and overseeing the law school’s help desk request tracking system. The Help Desk Analyst also assists with hardware/software upgrades and troubleshooting and the day to day classroom technology setups. The Help Desk Analyst will create documentation for help desk policies and procedures, training, and application support. Other duties as assigned.

Job & Educational Requirements:  

Required Skills: Experience in successfully tracking and managing a large volume of simultaneous tasks, projects, or requests; strong organizational and communication skills; attention to detail; motivation, efficiency and self-direction with extensive troubleshooting abilities. The ideal candidate will have at least two years' experience in an IT help desk environment. Some nights are required. The position requires a Bachelor's degree. Preferred Skills: Experience in an academic setting supporting faculty, staff, student and administrative users; prior experience in a high-volume help desk environment. Experience with Ellucian Banner, HTML, CSS, MS Access, Echo 360, Windows shell scripting, and ServiceNow. Experience with project management, administering instructional technology, and web programming.

Contact Information & Application Instructions:  

For consideration, please send a resume, cover letter and salary history, via email to: Scott Filipkowski, Director of Information Technology Services,  Please include “Help Desk Analyst” in the subject line.


Electronic Resources Analyst - Debevoise & Plimpton LLP


New York, NY

Employer Statement:

Debevoise & Plimpton LLP is a premier law firm with market-leading practices, a global perspective and strong New York roots. Our clients look to us to bring a distinctively high degree of quality, intensity and creativity to resolve legal challenges effectively and cost efficiently. We believe in hiring talented and dedicated individuals as members of our administrative community. We draw on the strength of our culture and structure to deliver the best of our firm to our lawyers and clients through true collaboration.

Job Description:

The ideal candidate has a strong financial background, initiative and excellent analytical and technical skills to work in the Knowledge Management Services Department. This position reports to the Electronic Resources Manager.

Job & Educational Requirements:

Responsibilities include but are not limited to:

  • Manages an MS Access database of library acquisitions and payments, and generates reports
  • Oversees the work flow for all acquisitions and works closely with Electronic Resources Manager and Research staff on collection development
  • Acts as liaison between library vendors and the Accounting Department, and reconciles and reviews payments
  • Supports contract negotiations by providing metrics and reports
  • Assists in the management of RSS feeds using Ozmosys
  • Helps maintain passwords in Research Monitor
  • Works with the Electronic Resources Manager to conduct budget reviews, maintains the library budget according to the firm goals and helps prepare the annual budget report
  • Assists on special projects with the KM manager and Research manager as needed


  • ALA-accredited master's degree in library or information science or graduate degree in accounting or finance
  • Experience working in a library. Legal or corporate institution preferred
  • Strong computer skills, extensive experience with MS Access, Excel and other office applications
  • Strong technical, communications and organizational skills
  • Must have strong service orientation and ability to work with a team


  • Experience with an integrated library system, EOS.web library software and OCLC a plus
  • Experience in a law firm library a plus
  • Project management experience a plus

Position requires vision, hearing and speech capabilities such that computers, keyboards and telephones may be easily utilized.

Contact information & Application Instructions:

A resume and cover letter are required to apply for this position. Please tell us your salary requirements and where you saw this position posted. Send required materials to:

Human Resources
Debevoise & Plimpton LLP
919 Third Avenue, 28th Floor
New York, NY 10022
212.909.6033 (fax)
212.909.7388 (TTY only)


Research Librarian - Reed Smith LLP

Employer Statement:

Firm Information Reed Smith is a global relationship law firm with more than 1,800 lawyers in 26 offices throughout the United States, Europe, Asia and the Middle East. Founded in 1877, the firm represents leading international businesses, from Fortune 100 corporations to mid-market and emerging enterprises. Its lawyers provide litigation and other dispute resolution services in multi-jurisdictional and high-stake matters, deliver regulatory counsel, and execute the full range of strategic domestic and cross-border transactions. Reed Smith is a preeminent advisor to industries including financial services, life sciences, health care, advertising, technology and media, shipping, energy trade and commodities, real estate, manufacturing and education. For more information, visit

Position Summary:

The Research Librarian is responsible for providing both on-site and remote research solutions to attorneys and staff of a global law firm on a time critical basis. The librarian works with colleagues throughout the firm, using traditional and online resources to respond to these requests. Essential Functions Conducts in-depth legal and business research individually and in a team environment for attorneys, paralegals and staff throughout all offices of the Firm. Interprets inquiries and recommends appropriate tools for given project, based on client needs, the nature of the research and coverage of the resource. Master skill level with legal research systems and uses cost-effective methods to conduct complex legal research in a timely manner. Develops expertise by specializing in one or two areas of practice specific legal research. Creates and delivers professional-quality research education sessions for lawyers and staff on a regular basis. Records and reports research projects and time using DTE and RefTracker in a manner that meets deadlines, provides meaningful ROI information and assists the Firm in cost recovery. Assists in orientation of new attorneys to library services, procedures and policies. Collaborates with Research Services Librarians, Specialists and/or Research Services Manager on special projects. Miscellaneous duties and projects as required.

Job & Educational Requirements:

Requirements Education:

  • M.L.S. from accredited institution preferred
  • Equivalent experience considered.


  • Working knowledge of corporate/law firm environment is preferred.
  • Preference also for candidates with commercial litigation and corporate / securities research experience.


  • Proficiency with searching Westlaw, WestlawNext, Bloomberg Law, Lexis/Nexis, Internet, KnowledgeMosaic, ECF/Pacer, CCH IntelliConnect, MonitorSuite, BNA, Accurint and MS Office applications.
  • Excellent communication and interpersonal skills, as well as the ability to work with individuals at all organizational levels.
  • Must be flexible and able to effectively manage multiple priorities, and adapt to constantly changing priorities.

Other Equipment To Be Used:

  • Must be able to operate computer, barcoder and other office machines such as fax, calculator, telephone, etc.

Typical Physical Demands:

  • Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, telephones and other office equipment.

Typical Mental Demands:

  • Ability to deal with the stress associated with a fast-paced work environment.
  • Ability to handle multiple priorities and tasks and make judgment decisions.
  • Ability to grasp and apply new ideas and adapt to changing work situations.

Working Conditions:

  • Occasionally called upon to work hours in excess of 40 in a given work week.
  • Works in a typical office setting.

Reed Smith offers a challenging work environment, business casual dress code and a total compensation package that includes a competitive salary, flexible benefits program, tuition assistance, and generous 401 (k) plan. Qualified candidates only, No search firms. Reed Smith is an Equal Opportunity Employer. Reed Smith's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, colour, sex, age, national origin, sexual orientation, gender identity and/or expression, disability, veteran's status, or any characteristic protected by law. As a firm, we adhere to and promote equal employment opportunity for all.

Job Reference Code (if applicable):

Contact Information & Application Instructions: